You'll be contacted by our Customer Service team, that will provide you a "Case ID"
Follow the instructions
Our Customer Service team will send you the information to solve the problem. Please follow them.
Service center App
If a remote connection is required, you'll install the remote connection app on the machine
(if not yet installed)
App for Remote connection
To allow remote access to your system, please download our QuickSupport app on your machine/system (if this app isn't yet installed). Then communicate to the technician the ID and password generated by the system.