For any after sales need

SERVICE CENTER
How to activate the customer service
Here is the support procedure:

1
E-mail contact
Please send an email to customerservice@sti-sa.info with the s/n of your machine and a detailed description of your problem
2
Get in touch!
You'll be contacted by our Customer Service team, that will provide you a "Case ID"
3
Follow the instructions
Our Customer Service team will send you the information to solve the problem. Please follow them.
4
Service center App
If a remote connection is required, you'll install the remote connection app on the machine
(if not yet installed)
App for Remote connection
To allow remote access to your system, please download our QuickSupport app on your machine/system (if this app isn't yet installed).
Then communicate to the technician the ID and password generated by the system.
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E-mail contact
For any request for support, please send an email.
We will open the service call and will get in contact with as soon as possible.
Click here:
customerservice@sti-sa.info

SERVICE CENTER

How to activate the customer service